Right of Revocation
Revocation right for consumers
(A ‘consumer’ is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his
commercial or independent professional activities.)
Instructions for revocation
Revocation right
You have the right to revoke this contract within one month without specifying any reasons.
The revocation period is one month with effect from the day,
- on which you or a third party nominated by you, which is not the carrier, had taken possession of the products, provided you had ordered
one or more products within the scope of a standard order and this/these product/products is/are delivered uniformly;
- on which you or a third party nominated by you, which is not the carrier, had taken possession of the last product, provided you had
ordered several products within the scope of a standard order and these products are delivered separately;
To exercise your right of withdrawal, you must inform us (Luisa Hartung, Nerotal 18, 65193 Wiesbaden, Telephone number: +49611180530, E-Mail address: contact@studio-nonna.com) by means of a clear declaration (e.g. a letter sent by post, or an e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory.
In order to safeguard the revocation period, it is sufficient that you send the notification about the exercise of the revocation right before the expiry of the revocation period.
Consequences of the revocation
If you revoke this contract, we shall repay all the payments, which we received from you, including the delivery costs (with the exception of
additional costs, which arise from that fact that you selected a form of delivery other than the most reasonable standard delivery offered by
us), immediately and at the latest within 14 days from the day on which we received the notification about the revocation of this contract from
you. We use the same means of payment, which you had originally used during the original transaction, for this repayment unless expressly
agreed otherwise with you; you will not be charged any fees owing to this repayment.
We can refuse the repayment until the products are returned to us or until you have furnished evidence that you have sent the products back
to us, depending on whichever is earlier.
You must return or transfer the products to us or Luisa Hartung, Nerotal 18, 65193 Wiesbaden immediately and, in any case, at the latest
within 14 days with effect from the day on which you inform us of the revocation of this contract. The deadline is maintained if you send the products before the expiry of the 14 day deadline. We bear the costs for returning the products.
You must pay for any depreciation of the products only if this depreciation can be attributed to any handling with you that was not necessary
for checking the condition, features and functionality of the products.
Criteria for exclusion or expiry
The revocation right is not available for contracts
- for delivery of products, which are not prefabricated and for whose manufacturing an individual selection or stipulation by the consumer is important or which are clearly tailored to the personal requirements of the consumer;
- for delivery of products, which can spoil quickly or whose use-by date would be exceeded quickly;
- for delivery of alcoholic drinks, whose price was agreed at the time of concluding the contract, which however can be delivered 30 days after the conclusion of the contract at the earliest and whose current value depends on the fluctuations in the market, on which the entrepreneur has no influence;
- for delivery of newspapers, periodicals or magazines with the exception of subscription contracts.
The revocation right expires prematurely in case of contracts
- for delivery of sealed products, which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after the delivery;
- for delivery of products if they have been mixed inseparably with other goods after the delivery, owing to their condition;
- for delivery of sound or video recording or computer software in a sealed package if the seal has been removed after the delivery.
Specimen - revocation form
(If you wish to revoke the contract, please fill up this form and send it back to us.)
- To Luisa Hartung, Memelstraße 8, 65191 Wiesbaden, Email address: contact@studio-nonna.com :
- I/we (*) herewith revoke the contract concluded by me/ us (*) regarding the purchase of the following products (*)/
the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in case of a notification on paper)
- Date
(*) Cross out the incorrect option.
The Jewelry Materials We Use
At Studio Nonna, material quality is at the heart of everything we design. Our jewelry is made to last, feel good on the skin, and fit seamlessly into everyday life.
Below you’ll find a transparent guide to all materials used across our collections.
316L Stainless Steel Jewelry
What is 316L stainless steel?
316L stainless steel is a premium-grade material commonly used in medical applications due to its durability and skin compatibility. It is widely recognized as one of the most durable materials in contemporary jewelry.
Why we use 316L stainless steel
Our stainless steel jewelry is:
- Hypoallergenic and nickel-free
- Waterproof and rust-resistant
- Highly durable and color-stable
This makes it ideal for everyday wear and long-lasting jewelry pieces.
Is stainless steel jewelry waterproof?
Yes. Our 316L stainless steel jewelry is waterproof and designed for daily use. For maximum longevity, we recommend avoiding prolonged exposure to harsh chemicals.
Gold Vermeil & Hoop Charms
What is gold vermeil?
Gold vermeil is a high-quality plating technique that combines a solid 925 sterling silver base with a thick gold layer.
Our gold vermeil specification
- Base: 925 sterling silver
- Gold layer: 2.5 micron
- Significantly more durable than standard gold plating
A 2.5 micron gold layer ensures a rich gold tone and increased longevity.
Gemstone Hoop Charms
For our chunky hoop charms, we exclusively use real, natural gemstones. Each stone is carefully selected for its individual character, making every charm slightly unique and adding an elevated, more refined feel to each piece.
Our chunky hoop charms are designed to be modular and interchangeable. They can be styled with different hoops, allowing you to create versatile looks with a single piece.
Navajo Turquoise Jewelry - 925 Sterling Silver
What is Navajo turquoise jewelry?
Navajo turquoise jewelry is deeply rooted in traditional Native American silversmithing, where turquoise holds both cultural and symbolic significance. The combination of handcrafted sterling silver and natural turquoise stones has been passed down through generations and is known for its distinctive, timeless character.
Each piece reflects the individuality of the stone and the craftsmanship behind it, making Navajo turquoise jewelry both meaningful and one of a kind.
What is 925 sterling silver?
925 sterling silver consists of 92.5% pure silver and is a classic precious metal used in fine jewelry.
The origin of our Navajo turquoise jewelry
For our Navajo Turquoise Collection, we work in close collaboration with experienced silversmiths based in New Mexico. We personally know the artisans behind these pieces and value the traditional craftsmanship that goes into each design.
This close partnership allows us to ensure high material quality, authenticity, and a respectful approach to the cultural origins of the jewelry.
Why sterling silver for this collection
Our Navajo Turquoise Collection features:
- Genuine 925 sterling silver
- Natural turquoise stones
- One-of-a-kind pieces with unique character
Does sterling silver tarnish?
Yes. Sterling silver may oxidize over time due to air exposure. This is a natural process and can easily be reversed with gentle polishing or regular wear.
Jewelry Materials – FAQ
Is your jewelry suitable for sensitive skin?
Yes. All materials used are carefully selected and suitable for sensitive skin.
Which pieces are waterproof?
Our stainless steel jewelry is fully waterproof and designed for everyday wear, including water exposure.
Gold vermeil and sterling silver pieces can also be worn in water without being damaged. However, frequent or prolonged contact with water — especially saltwater or chemicals — may affect the surface over time. To preserve their finish and shine, we recommend gentle care.
Is gold vermeil real gold?
Yes. Gold vermeil features a thick layer of real gold applied to a sterling silver base.