You can make a return within 30 days of placing your order. Simply email us at to initiate your return and we'll walk you through the simple process.

Germany returns: 

Returns from Germany are free of charge. We will provide you with a prepaid label for your return.

European customers:

We can provide a prepaid label for your return. A return postage fee of 6,00€ will be deducted from your refund to cover these shipping costs.

For International customers outside of the European Union:

For all returns outside Europe we charge a 10,00€ return fee. Please clearly mark the package as 'RETURNED GOODS', and ensure that the 'Return Goods' option is ticked on the customs declaration form, to prevent any import charges and taxes being applied. Studio Nonna is not responsible for any return custom charges made.

Please note: For non-EU customers, it is mandatory to print 3 times the original invoice (or reuse the one that arrived with the order), write the following sentence on each copy "Commercial Invoice“ and attach it to the outer part of the box (next to the Return Label). Please also attach the provided "Return"- sticker to the outside of the box.

Items for a return must be unworn, in new condition and in their original packaging. We reserve the right to refuse returns that do not meet the return requirements. Original shipping costs are non-refundable.